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Frequently Asked Questions

Planning a funeral can be overwhelming, with numerous decisions to make during an emotional time. We hope this guide provides the support and information you need to make informed decisions.

Funeral directors act as support and manage all aspects of the funeral process, such as coordinating with cemeteries, crematories, vendors, churches and clergy, and florists, etc., ensuring everything runs smoothly. They also provide clerical assistance in the completion of various forms and permits associated with a funeral.

  • Information about the deceased that is listed on our Vital Statistics Form. This information will be used to file a death certificate and a disposition permit, such as a burial or cremation permit.
  • Advance Health Care Directive – If the deceased left a written advance health care directive concerning the right to control the disposition of their remains, please bring it so we can retain a copy for our files.
  • Military Discharge Papers, such as a DD214, in the event that you want a burial flag, military honors, or interment at a national cemetery.
  • The name and address of the cemetery if property is already owned or determined.

While we do accept walk-ins, it’s highly recommended that you schedule an appointment to guarantee that a director will be available for you, and attend to you in a timely fashion.

“Funeral Service” is an all-encompassing term that can refer to many types of funerals, such as a memorial service, prayer service, funeral mass, vigil, celebration of life, etc. Traditional funeral services typically include the physical presence of the departed while accompanying them to their final resting place. A memorial service often refers to a service taking place after cremation, or after the departed has been laid to rest.

Yes, we can. When you meet with your arrangement counselor to plan funeral services, you’ll have the option to request which details, if any, should be posted on our website.

Yes, even if arrangements have been completed with another mortuary, or you want to celebrate your loved one who passed away a long time ago, you may make arrangements to use our facilities. Please give us a call to schedule a time to do so.

The process involves a doctor to provide causes, the vital statistics you provide to your arrangement counselors, and the county health department. Times can vary depending on which county the death occurred, and how responsive the doctor’s office is. Generally, it can take approximately 10 to 14 days, but each family’s circumstances vary. After the death certificate is complete, we can order them from the corresponding county.

Once we have your loved one in our care, we will set an appointment with the next of kin or responsible party to make arrangements which may include the day and time of viewing your loved one.

We have easels for collages and photos, screens to display slideshows, livestreaming, and more. You can view all of our amenities as well as photos of our funeral home on our Facilities page. You’re welcome to call us at 714-544-1450 to schedule a time with one of our counselors to view our chapel and ask additional questions.

Embalming is very strongly suggested if an open casket viewing or service is to be held. Embalming may be required under special circumstances, such as international forwarding.

Services can be held either before or after cremation, depending on family preferences. Traditional funeral ceremonies can occur before cremation, while memorial services often take place afterward with the cremated remains present.

We accept cash, credit and debit cards, personal checks, and cashiers checks. We respectfully ask for payment at the time arrangements are made, but no later than 72 hours before services take place.

A burial vault is a lined and sealed receptacle that houses the casket, protecting it from the weight of the earth and heavy equipment. It also helps maintain the structure of the cemetery grounds. Not every cemetery requires one, but it is commonly required.

Yes, and it is highly recommended. Also known as a pre-need or pre-plan, this will allow individuals to outline their wishes, easing the burden on family members. They are able to guarantee current service pricing while protecting loved ones from future price increases, and provide peace of mind. For details, please call us to schedule a consultation appointment.

General Questions

A funeral service includes the physical presence of the deceased’s body and typically occurs soon after death. In contrast, a memorial service does not include the body and can be held at any time following the death. Both services allow family and friends to gather and honor the deceased.

Yes, it is possible. Planning a funeral in advance, known as pre-planning or pre-need planning, is highly recommended. Pre-planning allows individuals to outline their wishes, easing the burden on family members and potentially saving money by locking in current prices.

Invite those who would want to be there to support the grieving family and to process their own sorrow. While formal invitations are uncommon, you can inform specific individuals via phone, email, or social media to ensure they know the service details.

Funeral ceremonies allow communities to acknowledge the death, recognize the communal loss, and share the burden of grief. They provide a structured way to say goodbye and offer support to the bereaved.

Yes, even if you have arrangements done and settled with another mortuary, or you want to celebrate your loved one who has passed a long time ago, you may make arrangements to use our facilities. Please give us a call to schedule a time to do so.

Funeral Services

Funeral directors manage all aspects of the funeral process, from planning the service to handling logistics. They coordinate with cemeteries, crematoriums, and florists, ensuring everything runs smoothly. Funeral directors are also licensed by the state and provide emotional support and guidance to grieving families.

Prepare children with honesty and awareness. Explain what they can expect, allow them to ask questions, and reassure them that you will support them throughout the experience. Never force them to attend if they are uncomfortable.

Burial Services

A traditional burial includes a viewing or visitation, a funeral service, and the interment of the deceased’s body. The body is placed in a casket, transported to the cemetery, and buried in a grave, often marked by a headstone or marker.

Costs include the right to use the burial plot, opening and closing the gravesite, permits, maintenance fees, and special equipment. Additional costs may include the headstone or grave marker installation and perpetual care fees.

Embalming is only legally required if an open casket viewing/service were to be held. “If no embalming was requested for their visitation/service, then the casket must be closed throughout the whole duration.

A burial vault is a lined and sealed receptacle that houses the casket, protecting it from the weight of the earth and heavy equipment. It also helps maintain the aesthetics of the cemetery grounds. Not every cemetery requires one, but it is commonly required.

Yes, pre-need arrangements allow you to pay for burial or funeral services in advance, lock in current prices, and provide peace of mind.

Cremation Services

Services can be held either before or after cremation, depending on family preferences. Traditional funeral ceremonies can occur before cremation, while memorial services often take place afterward with the cremated remains present.

Depending on state regulations, a mandatory waiting period of 48-72 hours is required to secure cremation authorization from the next-of-kin and relevant agencies.

Cremation costs include the basic professional services fee, the crematory fee, and any additional charges for transportation and safekeeping of the deceased. The General Price List provides the exact cost.

Yes, you can purchase a cremation urn from third-party sources. The funeral home cannot prohibit this or impose additional fees for doing so.

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